#postmortem
9 posts tagged #postmortem.
The wrong key
We matched each sale to its row in the sheet instead of the camera sold, so duplicates slipped through
We matched sales by their row in the spreadsheet instead of the camera sold, so every re-pasted block came in as a new sale.
Nicolás Biondi· 4 min readRead the post
The test mode didn't test
We sent test mode on every order, but the invoicing API never checked: the account decides that
Nicolás Biondi· 3 minRead the post
Midnight doesn't count
Our counter allowed 96 posts in 24 rolling hours and X blocked the bot at post 64
Nicolás Biondi· 4 minRead the post
The doorbell won't ding
We changed a key and the alerts chat went quiet without a single error. Now we count the alerts that arrive
Nicolás Biondi· 3 minRead the post
Free with a meter
A cache spent 2,400 writes a day on a plan that allowed 1,000
Nicolás Biondi· 4 minRead the post
One sign per agent
Two agents shared one 'do not disturb' and clashed; now each hangs its own sign, with an expiry
Nicolás Biondi· 3 minRead the post
Nothing was broken
An agent touched four files in production over a fault that was in Shopify's index
Nicolás Biondi· 3 minRead the post
The API played dumb
Three fields were missing and the API still said 'all good': it filled them in with whatever came to mind
Nicolás Biondi· 3 minRead the post
Every click crashed it
We moved a 130 MB file to a real database, and each click dropped from 5 seconds to 0.6 ms
Nicolás Biondi· 4 minRead the post
Nothing here matches. See all posts.